Policies and Procedures
Schooldocs
Mangapikopiko School uses SchoolDocs to develop, review and maintain our school policies. Schooldocs supports us to ensure that our policies and procedures are up to date and that we’re following Ministry of Education best-practice guidelines.
We invite you to visit our policies site:
username: mangapikopiko
password: mana
Concerns or complaints
Contacting an appropriate person
Anyone who has a concern or complaint should raise it as soon as possible with an appropriate person at the school. This can be done verbally or in writing and, in the first instance, this is usually with a staff member directly involved. If this is not appropriate or there is no staff member directly involved, concerns may be raised with another relevant staff member (e.g. a staff member in charge of a programme, a member of the management team, the principal). The person who receives the concern or complaint may refer the matter to a more appropriate person if needed, or involve another person, including the principal.
If you feel your complaint has not been addressed in the first instance please refer to our complaints and concerns policy on schooldocs.